MEC_ImpactReport_2025_with updated figures, no guidelines, LR - Flipbook - Page 14
Supporting patient care
Strategic objective 3:
Supporting patient care
Ensuring a smooth and supportive patient experience is
a high priority for Moorfields Eye Charity. We invest in
the training and wellbeing of Moorfields staff, as well as
funding innovative equipment, supporting new facilities
or creating opportunities for patient involvement.
Explain.Health: empowering
In the last 4 years,
Moorfields Eye Charity has
funded £195k worth of small
patient/clinical equipment
patients with clearer
medical communication
Clear communication is essential in
healthcare, especially when patients receive
complex medical information.
The ‘Explain.Health’ project,
either upload or take a picture
supported by Moorfields
of their letters on the
Eye Charity, aims to address
‘Explain.Health’ platform,
In 2025, Moorfields Eye
this challenge by piloting an
which will produce a definition
Charity funded £313k worth
application that helps patients
of each of the medical terms
of grants to support patient
better understand their
in the letter, using an artificial
welfare and experience
medical letters. Patients can
intelligence (AI) algorithm.
